Shipping

why shipping isn't free

As a Starzyia customer you can enjoy peace of mind knowing that you are being given the best shipping value possible, paying only the minimum cost to receive your beautiful handmade items in as timely a manner as possible.

Order Fulfillment

For our ready to ship items, we prepare your order and turn it over to the postal service in under 2 business days, unless advertised otherwise in store prior to purchase. We regret that we are unable to ship on Tuesdays, this includes Express shipping options.

 

Australian Delivery information

Shipping Rates:

Australian standard flat rate is $6.95 with tracking.

Australian express shipping is flat rate $11.50.

Delivery Time Frame:

The time it takes a standard parcel or registered letter to arrive is usually 7-10 business days, however there can be delays and you should always factor this in when purchasing for a special occasion or on a deadline.

For Express delivery options we advise that delivery takes 1-3 days for major urban areas, and possibly 4 days for outlying and regional areas.

Australian parcels are not considered lost until 3 weeks after the date we mark them shipped.

 

International Delivery

Shipping Rates: for International delivery, costs can be viewed in your own currency (if supported) in the cart and checkout.

In addition to Australia, we currently ship to:

Albania, Austria, Bulgaria, Canada, Christmas Island, Denmark, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Israel, Japan, Lichtenstein, Malaysia, Netherlands, New Zealand, Norway, Papua New Guinea, Poland, Romania, Russia, Samoa, Singapore, Solomon Islands, South Africa, Sweden, Switzerland, Ukraine, United Kingdom, United States, Vanuatu.

Delivery Time Frame:

The time it takes for delivery outside of Australia is usually 10-21 business days, however there can be delays up to 8 weeks and this should be factored in when buying for a special occasion or when items are needed by a set date. International parcels are not considered lost until 8 weeks after the date we mark them shipped.

There is no express delivery option for International orders.

 

VAT, Customs & Import Fees, Levies, and Taxes

We do not collect or charge VAT, Customs taxes, levies, and fees. If your government or postal services require payment of import fees, taxes, or VAT in order to receive your parcel, we are not responsible and will not meet the cost of your obligation. You can check your national or regional requirements online before ordering.

Items that meet the VAT or tax threshold in your region will not be able to be delivered to you if you are unwilling to pay what you owe by law. Unpaid taxes and levies result in items being returned to me - in this case I refund the item value but not the shipping cost, after I have received the order back.

 

 Don't forget to visit our FAQs page for answers to your most common questions, and information about our policies, including our user friendly returns.